I got an email from Netflix. We use Netflix watch now on Xbox and PS3 and haven't really had any issues. I wasn't aware there were issues until I received the following email:
Dear Molly,
Recently you may have had trouble instantly watching TV episodes or movies due to technical issues.
We are sorry for the inconvenience this may have caused. If you attempted and were unable to instantly watch TV episodes or movies yesterday, click on this account specific link in the next 7 days to apply a credit to your next billing statement. The credit will be 3% of our $7.99 a month plan that lets our members instantly watch unlimited TV episodes and movies. Credit can only be applied once.
Ready to start watching again? Check out our latest selection.
Again, we apologize for any inconvenience and thank you for your understanding. If you need further assistance, please call us at 1-866-923-0898.
–The Netflix Team
I would like to point out that they're being very generous to OFFER a credit before I complained. Todd and I had a nice chuckle at the 24 cents they were going to return to us for having difficulties. I guess that 24 cents times millions of customers is quite a loss :)
You go Netflix, for having awesome customer service!
(please note, this post is not sarcastic, I truly am impressed that they are preemptively offering a refund when I did not complain. The chuckle comes from the $0.24 they were offering!!)
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